Banking Administrator - Jakarta

Join PT Bank Mandiri (Persero) Tbk, Indonesia’s leading financial institution, as a Banking Administrator in Jakarta. This role is pivotal in ensuring seamless banking operations, compliance, and exceptional customer service. You’ll work in a dynamic environment, supporting core banking systems and processes that keep the bank running smoothly. With a team of dedicated professionals, you’ll have the opportunity to grow and develop your skills in a supportive and challenging setting.

As a Banking Administrator in Jakarta, you will be responsible for managing and maintaining banking systems, ensuring compliance with regulations, and providing top-notch customer service. You’ll work with cutting-edge banking software such as Core Banking System (CBS), Treasury Management System (TMS), and Customer Relationship Management (CRM) tools. This role offers a unique chance to be part of a prestigious financial institution and make a significant impact on the banking industry.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain banking systems, including Core Banking System (CBS) and Treasury Management System (TMS).
• Ensure compliance with banking regulations and internal policies.
• Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
• Process and manage customer transactions, account openings, and closures.
• Generate and analyze reports to support decision-making processes.
• Collaborate with cross-functional teams to ensure seamless banking operations.
• Stay updated with industry trends and best practices in banking administration.
• Train and mentor junior staff to ensure high standards of service and compliance.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Finance, or related field.
• Minimum 3 years of experience in banking administration or related roles.
• Strong knowledge of banking systems and software, including CBS and TMS.
• Certification in banking operations or compliance is a plus.
• Excellent communication and interpersonal skills.
• Proficiency in English, both written and spoken.
• Ability to work under pressure and meet deadlines.
• Strong analytical and problem-solving skills.

🛠️ Keahlian

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